Military/Government Travel & Services

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The Norfolk Airport Authority recognizes and appreciates the sacrifice of our local military personnel and their families. Below are various services, features and information sources that benefit the military and government travel community.  We hope you agree that Norfolk International Airport is your FIVE-STAR AIRPORT!

USO Welcome Center

Since World War II, the United Service Organizations has pursued a mission of providing emotional support for the troops and tending to the needs of military personnel and their families. The Norfolk Airport Authority is proud to provide space for an expansive USO Welcome Center located on the second level of the Arrivals Terminal (baggage claim). The lounge, available for use by active duty and retired military and their families, offers a place to relax, read, watch television, play games, grab a snack and access the internet. Coming or going, you will be welcomed.

Operating Hours: 9:00 A.M. to 9:00 P.M., 7 days a week
Telephone: 757-233-0567

Links:
USO of Hampton Roads and Central Virginia
 

Military Information Booth

Located on the first level of the Arrivals Terminal (baggage claim), near the rental car counters, this Information Booth is manned by uniformed naval personnel. They provide both the military and civilian communities with local information, and can assist incoming military with questions regarding ground transportation to local bases. Affordable rental cars, shuttle service and taxicabs are available 24 hours/day.

Booth Operating Hours: 8:00 A.M. to 10:30 P.M., 7 days a week

TakeORF.com Discounted Military Fares

Norfolk International Airport’s web site, TakeORF.com, has an airline booking tool that allows the option of accessing special fares reserved only for active duty military and their families with military ID. These fares are not available on major booking sites. They are capacity controlled by the airlines which means they are limited and may sell out. To learn more about it, including tips on how you can increase your chances of getting that low fare, go here!

Ground Transportation

Active duty military with ID receive discounted flat-rate ground transportation to all area military installations via James River Transportation.

Telephone: 866-823-4626 (toll free)  //  757-963-0433 (local)

Airport Concessions

Active duty military with ID receive 10% discount in all airport retail shops courtesy of Hudson News.

Government Contract Fares

On an annual basis, the U.S. General Services Administration (GSA) negotiates reduced air fares for official government travel. These fares are discounted considerably off comparable commercial fares. In fiscal year 2015, the GSA offers 203 domestic and international destinations out of ORF, more than any other Virginia airport outside of the Washington area.

For a list of domestic and international contract fares and destinations from Norfolk International Airport click below.

FY 2015 Fares
(10/1/14 - 9/30/15)

 

Source: US General Services Administration

The airfares are listed as one-way to allow for multiple destinations, and airfares are valid in either direction. Domestic airfares include taxes, but not fees such as fuel surcharges, passenger facility charges, segment fees, and passenger security fees. These fees are additional. International airfares are exclusive of taxes and additional fees.

When booking air service, the traveler should use their authorized travel management system.

Links:
E-Gov Travel Service (ETS)
Defense Travel System (DTS)
Per Diem Rates
GSA - For Federal Travelers
Federal Travel Regulation (FTR)
DoD Joint Federal Travel Regulations (JFTR) and Joint Travel Regulations (JTR)