The Norfolk Airport Authority recognizes and appreciates the sacrifice of our local military personnel and their families. Below are various services, features and information sources that benefit the military and government travel community.
USO Welcome Center
Since World War II, the United Service Organizations has pursued a mission of providing emotional support for the troops and tending to the needs of military personnel and their families. The Norfolk Airport Authority is proud to provide space for an expansive USO Welcome Center located on the second level of the Arrivals Terminal (baggage claim). The lounge, available for use by active duty and retired military and their families, offers a place to relax, read, watch television, play games, grab a snack and access the internet. Coming or going, you will be welcomed.
Operating Hours: 9:00 A.M. to 9:00 P.M., 7 days a week
Military Information Booth
Located on the first level of the Arrivals Terminal (baggage claim), near the rental car counters, this Information Booth is manned by uniformed naval personnel. They provide both the military and civilian communities with local information, and can assist incoming military with questions regarding ground transportation to local bases. Affordable rental cars, shuttle service and taxicabs  are available 24 hours/day.
Active duty military with ID receive discounted flat-rate ground transportation to all area military installations via James River Transportation. 
Telephone: 866-823-4626 (toll free) // 757-963-0433 (local)
Active duty military with ID receive 10% discount in all airport retail shops courtesy of Hudson News.
Military Discount Fares
The airlines serving Norfolk International Airport offer discounts subject to availablily to active duty military travelers and their dependents. Call the airlines toll-free for information about schedules and fares and to make reservations.
American - 800-433-7300
Delta - 800-221-1212
Southwest - 800-435-9792
United - 800-241-6522
Government Contract Fares
On an annual basis, the U.S. General Services Administration (GSA) negotiates reduced air fares for official government travel. These fares are discounted considerably off comparable commercial fares. For a list of domestic and international contract fares and destinations from Norfolk International Airport click below.
|FY 2016 Fares |
|(10/1/15 - 9/30/16)|
Source: US General Services Administration 
The airfares are listed as one-way to allow for multiple destinations, and airfares are valid in either direction. Domestic airfares include taxes, but not fees such as fuel surcharges, passenger facility charges, segment fees, and passenger security fees. These fees are additional. International airfares are exclusive of taxes and additional fees.
When booking air service, the traveler should use their authorized travel management system.
E-Gov Travel Service (ETS) 
Defense Travel System (DTS) 
Per Diem Rates 
GSA - For Federal Travelers 
Federal Travel Regulation (FTR) 
DoD Joint Federal Travel Regulations (JFTR) and Joint Travel Regulations (JTR)