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_ North Lot _ _ East Lot _ _ Rental Car_ _Return_ Garage A _(Long Term)_ Garage A _(Short Term)_ _ Rental Car _ _ Ready Lot_ _ South Lot _ _Main Departures Terminal _ _ Lot D _ _Arrivals Terminal / Baggage Claim_ _Garage B _ _ Garage C _

Norfolk International Airport is located one mile east of Interstate 64 Exit 279-Norview Avenue at 2200 Norview Avenue, Norfolk, VA 23518


Norfolk International Airport invites you to join our friendly team of volunteer Airport Ambassadors. Identified by their distinctive red vest and blazers, volunteers can be found throughout the airport providing information and assistance. Our volunteers have a well-earned reputation for extending prompt, courteous service and hospitality.

Ambassadors are trained to provide general directions, flight status, airline gate locations, wheelchair assistance, ground transportation information and also to welcome visitors to regional tourism destinations and conferences at our Visitor Information Center. Volunteers also assist with special airport events such as Thank the Visitor Day.

Convenient parking in a secure garage

Discounts at airport retail shops and restaurants

Appreciation luncheons, outings and service awards

Shifts needed:

9:00am– 1:00pm and 1:00pm – 5:00pm Monday – Friday. 

Ambassadors are asked to volunteer a minimum of 4 hours per week.


Ambassadors must be willing to learn and perform various duties, communicate effectively, work well with a variety of people and personalities, be reliable, flexible and remain calm under pressure.

For more information about volunteer openings in the Airport Ambassador Program and to see if it's right for you, contact Pamela Kern at 757-857-3982 or [email protected].