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Military & Government

The Norfolk Airport Authority recognizes and appreciates the sacrifice of our local military personnel and their families. Below are various services, features and information sources that benefit the military and government travel community.  

USO Welcome Center

Since World War II, the United Service Organizations has pursued a mission of providing emotional support for the troops and tending to the needs of military personnel and their families. The Norfolk Airport Authority is proud to provide space for an expansive USO Welcome Center located on the second level of the Arrivals Terminal. The lounge is available for use by active duty and retired military and their families to relax, read, watch television, play games, grab a snack and access the internet. Coming or going, you will be welcomed.

Operating Hours: 9:00 a.m. – 12:00 a.m. daily.
Telephone: (757) 233-0567

Ground Transportation

Affordable rental cars, taxicabs and transportation network companies are available 24 hours/day.

Airport Concessions

Active duty military with ID receive a 20% discount in all airport retail shops courtesy of Hudson News and a 15% discount on food and non-alcoholic beverages in all airport restaurants courtesy of HMSHost. 

Military Discount Fares

The airlines serving Norfolk International Airport offer discounts subject to availability to active duty military travelers and their dependents. Call the airlines for information about schedules and fares and to make reservations.

Allegiant – (705) 505-8888

American – (800) 433-7300

Breeze –

Delta – (800) 221-1212

Frontier – (801) 401-9000

Southwest – (800) 435-9792

United – (800) 241-6522

Government Contract Fares

The General Services Administration program offers airfares considerably lower than comparable commercial fares, saving the federal government billions of dollars annually. The airfares are listed as one-way to allow for multiple destinations, and airfares are valid in either direction. Domestic airfares include: taxes, but not fees such as fuel surcharges; passenger facility charges; segment fees and passenger security fees. These fees are additional. International airfares are exclusive of taxes and additional fees.

GSA Government Contract Fares Search Tool

When booking air service, the traveler should use their authorized travel management system.

E-Gov Travel Service (ETS)
Per Diem Rates
GSA – For Federal Travelers
Federal Travel Regulation (FTR)
DoD Joint Federal Travel Regulations (JFTR) and Joint Travel Regulations (JTR)