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TSA Advisories

Before embarking on any trip, it’s always a good idea to make sure everything’s in place to ensure a great travel experience. Use the links below for the latest in weather and other advisories that may affect your flight.

For a complete consumer guide to air travel security including what to do before arriving at the airport, and prohibited items, click here to go to the Transportation Security Administration’s (TSA) web site.

TSA Pre✓™

TSA Pre✓™ is an expedited screening program that allows travelers to leave on their shoes, light outerwear and belt, keep their laptop in its case and their 3-1-1 compliant liquids/gels bag in a carry-on, in select screening lanes. 

U.S. citizens and lawful permanent residents are able to pre-enroll online at, make an appointment and complete their enrollment at local application centers to verify their identity and provide documentation to confirm their citizenship/immigration status as well as to provide fingerprints.


IdentiGO (office located in H&R Block)
895 Poplar Hall Drive
Norfolk, VA 23502

Virginia Beach

232 Business Park Drive, Suite 200
Virginia Beach, VA 23462


IdentiGO (office located in H&R Block)
Victory Crossings Shopping Center
4020 Victory Blvd., Suite 4
Portsmouth, VA 23701


2013 Cunningham Drive, Suite 109
Hampton, VA 23666

Customer Support Initiatives

TSA Contact Center: email or call 1-866-289-9673

TSA Cares:  Call 1-855-787-2227 for assistance with the following:

  • Travelers with disabilities and/or medical conditions
  • Injured service members/veterans and Wounded Warriors (or their care coordinators) may contact TSA Cares with details of the itinerary once flights arrangements are made with the airline. TSA Cares will coordinate needed assistance with the local TSA airport personnel.
  • Traveler-related screening concerns at security checkpoints

Other resources:



App: MY TSA 

TSA Cares Helpline: 1-855-787-2227

TSA Contact Center:

Twitter: @TSA and @AskTSA


Real ID and Air Travel

Read the TSA’s fact sheet about new standards for state-issued driver’s licenses and identification cards required by the Federal Government for air travel.