Select a tab below to view progress for each Strategic Plan goal. Updated 5/15/23
Objective 1A | Optimize our organizational structure | 71% |
Objective 1B: | Better engage our employees | 75% |
Objective 1C: | Foster a culture of transparency, and strong communications, where information is shared and voices are heard | 55% |
Objective 1D: | Create a formal employee training and development program | 35% |
Objective 1E: | Hire and retain diverse, qualified, and competent employees | 79% |
Objective 2A | Increase customer and passenger satisfaction; improve customer experience. | 64% |
Objective 2B | Increase air service offerings and expand direct flight destinations | 68% |
Objective 2C: | Identify and capitalize on economic development opportunities | 56% |
Objective 3A | (Diversity): Assess the Diversity of the Authority | 83% |
Objective 3B: | (Equity): Ensure applicants and employees are treated fairly and given equal opportunities | 64% |
Objective 3C: | (Inclusion): Create an Inclusive Work Culture | 88% |
Objective 3D: | Enhance Small Business Participation | 50% |
Objective 3E: | Improve physical and mental accessibility into and throughout our facilities | 94% |
Objective 4A | Enhance the Passenger Experience | 56% |
Objective 4B: | Expand and Diversify Revenue Sources | 4% |
Objective 4C: | Increase our infrastructure reliability, sustainability, and resiliency; decrease our environmental footprint | 35% |