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Strategic Plan: Goals and Objectives

Select a tab below to view progress for each Strategic Plan goal. Updated 5/15/23

Objective 1A Optimize our organizational structure71%
Objective 1B:Better engage our employees75%
Objective 1C:Foster a culture of transparency, and strong communications, where information is shared and voices are heard55%
Objective 1D:Create a formal employee training and development program35%
Objective 1E:Hire and retain diverse, qualified, and competent employees79%

Objective 2A Increase customer and passenger satisfaction; improve customer experience.64%
Objective 2BIncrease air service offerings and expand direct flight destinations68%
Objective 2C:Identify and capitalize on economic development opportunities56%
Objective 3A (Diversity): Assess the Diversity of the Authority83%
Objective 3B:(Equity): Ensure applicants and employees are treated fairly and given equal opportunities64%
Objective 3C:(Inclusion): Create an Inclusive Work Culture88%
Objective 3D:Enhance Small Business Participation50%
Objective 3E:Improve physical and mental accessibility into and throughout our facilities94%
Objective 4A Enhance the Passenger Experience56%
Objective 4B:Expand and Diversify Revenue Sources4%
Objective 4C:Increase our infrastructure reliability, sustainability, and resiliency; decrease our environmental footprint35%