Select a tab below to view progress for each Strategic Plan goal. Updated 9/1/2023. Note: Decreases reflect a change in progress for some objectives to align with the fiscal year. Also, the addition of new objectives diluted completion percentages.
Optimize our organizational structure
Better engage our employees
Foster a culture of transparency, and strong communications, where information is shared and voices are heard
Create a formal employee training and development program
Hire and retain diverse, qualified, and competent employees
Increase customer and passenger satisfaction; improve customer experience.
Increase air service offerings and expand direct flight destinations
Identify and capitalize on economic development opportunities
(Diversity): Assess the Diversity of the Authority
(Equity): Ensure applicants and employees are treated fairly and given equal opportunities
(Inclusion): Create an Inclusive Work Culture
Enhance Small Business Participation
Improve physical and mental accessibility into and throughout our facilities